Privacy Policy

This Privacy Policy explains how Toe Museum Retreats collects, uses, shares, and protects personal information when visitors use toemuseumchest.pics and related course services. It applies to users in South Africa and is intended to give a clear summary of our data practices.

Data collected only as described in this policy

Your rights and options are detailed below

Questions handled via our contact channel

Data We Collect

We may collect identifiers and contact details, account and registration information, course preferences, payment-related records where needed for transactions, communications sent to us, and technical data such as device, browser, and usage information. If users submit information in course forms, assessments, or support requests, that information is also processed as part of the service.

The categories of data collected depend on how users interact with the site and course services.

How We Collect Data

We receive personal data directly from users when they register, enroll, complete forms, or contact us. We also collect data automatically through the website, including usage logs, cookie data, and device information. In some cases, we may receive limited information from service providers that help us operate the site or process payments.

Information may come from direct submissions, account activity, and automated site functions.

Cookies We Use

Our site may use essential cookies to support security and core functions, functional cookies to remember settings, and analytics cookies to understand how visitors use the site. Cookies may be session-based or persistent depending on their purpose. We do not use cookies to collect more information than is reasonably needed for website operation and improvement.

We use a limited set of cookies for operation, analytics, and preference handling.

Cookie Controls

Users can manage cookies through their browser settings and, where available, through on-site preference tools. Blocking some cookies may affect site performance, login functions, or course-related features. Essential cookies may still be used where they are needed for security and basic operation.

Browser settings and cookie prompts can be used to limit non-essential cookies.

Processing category

How We Use Data

We use personal data to provide and manage course access, process registrations and payments, communicate with users, respond to inquiries, maintain security, monitor site performance, improve content and functionality, keep records, and meet legal or compliance obligations. We may also use data to prevent misuse of the site and to support internal administration.

Processing is limited to the operational and support purposes described here.

Third-party sharing

Service Providers and Partners

We may share personal data with hosting providers, payment processors, analytics services, communication tools, and other vendors that support website operations and course delivery. These parties act on our instructions or for their own limited operational purposes and are expected to protect the information they handle.

Service providers receive only the information needed to perform their functions.

Disclosure framework

Legal Disclosure

We may share personal data where disclosure is necessary to comply with legal obligations, enforce our terms, protect our rights, investigate fraud or security incidents, or respond to lawful requests from public authorities. We limit such disclosures to what is reasonably necessary for the relevant purpose.

Disclosure may be required to comply with law, court orders, or lawful requests.

Email address

[email protected]

Telephone

+966 51 777 8672

Postal address

8041, شارع القادسية, الرياض, SA

Privacy contact

[email protected]

Use the contact details below for privacy questions, requests, or complaints.

User Rights

Your Rights

Subject to legal limits, users may request access to their personal data, ask for correction of inaccurate information, object to certain processing, or request deletion where we are not required to keep the data. Some requests may be limited if they would affect legal compliance, security, or the rights of others.

Available rights depend on the nature of the information and applicable law.

Requests

How to Make a Request

Requests should describe the information or action sought so we can review and respond appropriately. We may need to confirm identity, clarify the request, or refuse a request where the law allows us to do so. If a request is complex or numerous, our response may take longer than usual.

We may ask for information needed to verify identity before acting on a request.

Data Retention

How Long We Keep Data

Personal data is retained for the period needed to provide services, maintain records, resolve disputes, meet legal obligations, and support legitimate business needs. When data is no longer required, we delete it, anonymize it, or restrict it so it is no longer actively used, subject to any legal retention requirement.

We keep information only for as long as it serves a business, legal, or recordkeeping purpose.

Policy Updates

Changes to This Policy

The updated version will apply from the date it is posted on the website unless a different effective date is stated. Where changes are material, we will take reasonable steps to draw attention to them through the site or other appropriate communication channels.

We may revise this notice when our practices, services, or legal obligations change.